Grapple Zone LDN Ltd is committed to promoting equality, diversity and inclusion among our workforce, members, participants, and volunteers (collectively referred to in this document as our Stakeholders), and to eliminating unlawful discrimination in all its forms.

Our aim is to foster an environment that is truly representative of all sections of society — one in which every Stakeholder feels respected, valued, comfortable, and able to perform at their best. In providing our space and services, Grapple Zone LDN Ltd is committed to ensuring that no customer or member of the public faces unlawful discrimination.

Purpose of this Policy

We are committed to:

• Providing equality, fairness, and respect for all within our community.
  

• Ensuring all Stakeholders feel welcome, safe, and free from discrimination.
  

• Eliminating discrimination related to the protected characteristics listed under the Equality Act 2010, including:
   age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.
  

• Eliminating discrimination based on socio-economic circumstances and creating a space where everyone — regardless of background — feels equal and included.
  

• Opposing and preventing all forms of unlawful discrimination.
  

Our Commitments

Grapple Zone LDN Ltd commits to:

• Encouraging equality, diversity, and inclusion as core principles of our community environment.
  

• Eliminating all forms of discriminatory behaviour, including:
  

  • Direct discrimination — treating someone less favourably because of a protected characteristic.
    

  • Indirect discrimination — a practice or rule that applies to everyone but disadvantages people with a protected characteristic.
    

  • Bullying — misuse of power to humiliate, belittle, or undermine another individual.
    

  • Victimisation — causing detriment to someone who raises concerns or takes action in good faith under the Equality Act 2010.
    

  • Harassment — unwanted conduct related to a protected characteristic or of a sexual nature, including behaviour that violates personal dignity or creates an intimidating, hostile, degrading, or offensive environment.
    Sexual harassment may constitute a criminal offence, such as sexual assault.
    

  • Harassment under the Protection from Harassment Act 1997, which applies whether or not the conduct relates to a protected characteristic.
    

All forms of discrimination against any Stakeholder are considered serious misconduct. Complaints will be taken extremely seriously and dealt with appropriately.

• Maintaining a training environment free from bullying, harassment, victimisation, and unlawful discrimination — one that promotes dignity, respect, and the recognition of individual differences.
  

• Providing training to managers and staff on their rights and responsibilities under this policy, including their duty to support equal opportunities and prevent discriminatory behaviour.
  

• Offering opportunities for training, development and progression to all coaches and staff. We aim to support everyone in achieving their full potential so that individual talent can be utilised to maximise organisational effectiveness.
  

All decisions concerning coaches and staff will be based on merit, except where lawful exemptions permitted under the Equality Act apply.

Complaints Procedure

Any Stakeholder who believes they have been treated unfairly under this policy has the right to raise a complaint through the appropriate procedure. All concerns will be fully investigated, and appropriate disciplinary action will be taken where discriminatory conduct is found.

Coaches and staff will be subject to Grapple Zone LDN Ltd’s internal investigatory and disciplinary procedures. Individuals raising a genuine grievance will not be penalised for doing so, unless a claim is found to be knowingly false or made in bad faith.

Reporting Channel

Any equality or discrimination concerns should be reported to management or emailed to admin@grapplezone.co.uk

Updated: 10 March 2026.